Operational resilience in the new normal

The Monetary Authority of Singapore’s has warned of the risks emerging from managing a remote workforce.

The ‘new norm’ of remote working is not likely to disappear. Financial institutions need to formally assess their operational models and control frameworks and develop clear processes and procedures to ensure operational resilience, both inside and outside of the traditional office environment.

Our paper outlines a framework for operational resilience in a remote working environment, helping you align governance, culture, controls, outsourcing, business continuity, IT resilience data & cyber security, and people risk.